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Privacy & Security > Privacy Notice

Natural Elements knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly.

Any information provided to or gathered by Natural Elements is controlled by NE Skincare of Topaz House, 1 Granville Walk, Chadderton, OL9 6SR UK.

Any information that is obtained such as telephone numbers, email addresses and home and work addresses are not passed on to or shared with any other source.

Transactions that are performed online are performed in a manner that prevents us from having access to any debit or credit card details. This done by using Secure Sockets Layer (SSL) software which encrypts the information you input.

Debit or credit card details that are provided over the telephone are immediately destroyed once that transaction has been successful and no record is kept

We may occasionally contact you with the information that you have provided to inform you of new products or special offers.

Contact Us
Contact Customer Support via email
If you contacting us with regards to an existing order you must quote your 9 digit order identification otherwise we regret we are unable to respond


Contact Customer Support via phone
Give us your telephone number and we will call you back within 24 hours (Mon – Fri, 9AM – 9PM) [Please note: This service is available within the United Kingdom only. Non United Kingdom residents are requested to contact us via email

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